• Ombudsman, lawyer and expert in psychosocial risks and conflicts management

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Aurélie Nusbaum-de Francesco works as a conflict management professional in both the workplace and family domains, serving as a labor and business lawyer as well as a certified mediator. With a deep understanding of the corporate world and work-related issues, she leverages her expertise to assist companies and individuals in preventing tensions, resolving disputes, and establishing harmonious relationships.

As a Person of Trust /Ombudsman meeting the criteria defined by SECO, she offers strategic and systemic support based on the principles of the Palo Alto method. She is also a member of the Vaud Bar Association (OAV), a SBA mediator, and a member of the OAV Mediation Chamber, ensuring tailored and effective solutions for conflict management and mediation.

Recognized expertise as an ombudsperson for your organization

As an ombudsperson, I intervene in a neutral, confidential, and effective manner to help you resolve conflicts and recover a constructive dialogue. My background reflects my commitment to address each situation with rigor, fairness, and professionalism.

  • An excellent legal background in anglo-saxon law firms and multinational legal departments: As a lawyer specializing in labor and business law, I excel in navigating complex legal issues while researching pragmatic solutions that adhere to applicable legislation;
  • Certification in mediation: As a certified mediator and member of the Swiss Bar Association (SBA), I intervene methodically and impartially to achieve sustainable solutions;
  • Coaching training: Trained in coaching and team-building with Vincent Lenhardt, I have the essential tools for the sustainable resolution of both individual and collective conflicts;
  • Extensive experience as a trusted person within companies: On behalf of various companies, such as SMEs, multinationals, banks, and public organizations, I assist in the implementation of internal conflict management processes and support employees in handling work-related problems;
  • Certified training in the systemic and strategic approach of Palo Alto: Trained in the Palo Alto model, I provide strategic interventions tailored to each situation, aimed at resolving problems effectively.;
  • Additional training as a co-development facilitator: I support groups of leaders, managers, or employees in the collective resolution of work-related problems within a confidential and secure space.

Each of my interventions seeks to transform existing tensions or issues into opportunities for understanding, dialogue, and rebuilding, while always respecting the rights and needs of everyone involved.

Tailored services to resolve and prevent your disputes

As an ombudsperson, labor and business law attorney, and SBA mediator, I tailor my interventions to your specific issues, whether professional or personal. My services include:

  • Mediation and conflict management: Quick and lasting resolution of professional or family tensions.
  • Management of psychosocial risks: Audits, internal investigations, and strategic advice to improve the social climate within companies.
  • Customized training: Raising managers’ awareness of conflict management, conflict prevention and management, and constructive communication.
  • Legal advice: Expertise in Swiss and French labor law to secure your practices and prevent disputes.
  • Ombudsman support: A neutral, independent, and strategic role to meet the specific needs of your teams or organization.
  • Co-development: Supporting employees who wish to participate in workshops that foster collaborative problem-solving and the enhancement of professional practices.

Each intervention is designed to provide concrete and measurable results, tailored to your environment.

Build a peaceful environment with Aurélie Nusbaum-de Francesco

Whether you are a company facing internal tensions or an individual seeking to resolve a dispute, I am here to offer you tailored solutions.

Contact me today to benefit from thorough and customized support. Together, we will create a respectful and harmonious environment, whether in a professional or personal setting.