• Person of Trust: Your ally for a peaceful environment

In the professional world, human relationships are the driving force behind collective performance. However, tensions and conflicts can undermine this dynamic, affecting employee well-being and company productivity.

 Person of trust plays a crucial role in preventing and resolving these sensitive situations. In Switzerland, following a Federal Court ruling in May 2012 and in accordance with SECO’s comments on OLT3, every company, regardless of its size, should have a system in place for the prevention and management of psychosocial risks. Establishing a trusted person is one of the measures to be implemented in this context.

“As an experienced trusted person, I leverage my legal expertise, mediation skills, and proficiency in managing psychosocial risks to offer pragmatic and sustainable solutions. Utilizing the Palo Alto systemic approach, I swiftly identify obstacles and guide each employee toward effective resolution.”
Aurélie Nusbaum-de Francesco

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Our services for harmonious professional relationships

Mediation

A mediator is an independent and neutral professional skilled in active listening and equipped with specific conflict management tools. They provide vital support to help your organization and employees navigate challenging situations. Their role includes:

  • Creating a safe environment where each employee can express themselves freely, with all discussions remaining strictly confidential to promote a climate of trust;
  • Facilitating constructive dialogue between involved parties, clarifying misunderstandings, and finding mutually acceptable solutions;
  • Guiding employers in implementing preventive strategies that fulfill legal obligations while enhancing corporate culture.
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Palo Alto systemic and strategic coaching

Conflicts, whether individual or collective, often indicate underlying dysfunctional interaction patterns. Through the Palo Alto approach, I offer strategic coaching that will allow you to:

  • Understand the dynamics of professional relationships within your organization;
  • Identify the underlying causes of tensions, whether related to misconceptions, ingrained habits, or cultural differences;
  • Develop effective strategies to transform behaviors and restore harmonious collaboration.
Learn More About the Palo Alto Approach

Internal investigations and relational audits

In complex situations, such as allegations of harassment or discrimination, swift and impartial intervention is crucial. I conduct internal investigations and workplace climate assessment for my clients to:

  • Clarify facts and responsibilities in a secure framework;
  • Offer concrete recommendations to address and rectify any identified issues;
  • Help restore trust within a department or organization.
Learn More About Internal Investigations Learn More About Relational Audits

Legal advice and professional training

Legal obligations related to employee protection, conflict prevention and management, as well as psychosocial risk management, are continually evolving. I provide personalized support to help your teams comply with these requirements and establish practices that foster mutual respect and collaboration.

My training programs are designed to:

  • Equip your managers to identify warning signs before situations escalate;
  • Raise awareness among your teams about issues related to psychosocial risks, such as harassment or burnout;
  • Develop practical tools to establish a corporate culture that promotes fairness, respect, and the well-being of everyone.
Learn More About Legal Advice and Training

Prevention and management of psychosocial risks

As a trusted expert in managing psychosocial risks, I assist my clients and their employees in preventing and resolving situations that could negatively impact their health and performance.

Workplace Conflicts

Tensions, whether individual or collective, can disrupt team collaboration and performance. I identify the root causes of conflicts, restore constructive dialogue, and guide your employees toward sustainable solutions, thereby strengthening cohesion and efficiency.

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Moral and Sexual Harassment

These inappropriate behaviors undermine victims and destabilize the organization. I conduct workplace climate assessment and investigations, and I also work to raise awareness among your teams. Additionally, I assist in implementing internal policies that ensure a respectful and safe work environment.

Moral harassment
Sexual harassment

Burnout and Boreout

Burnout (due to overload) and boreout (due to lack of stimulation) significantly affect employees’ health and productivity. I assist in detecting warning signs, adjusting organizational practices, and supporting employees in distress, enabling them to achieve their goals while maintaining balance and well-being.

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Discrimination

Discriminatory biases, whether based on age, gender, or origin, negatively impact employee well-being, team cohesion, and the employer’s reputation. I assist in identifying, preventing, and addressing these issues, and guide you in fostering an inclusive and respectful culture within your organization.

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Stress Management

Chronic stress can result in demotivation, increased absenteeism, and reduced productivity. I analyze its sources within your organization and assist you in implementing practical tools to cultivate a calm and supportive work environment that fosters growth for everyone.

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They trust us

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And also : Banque Pictet and IDIAP

Contact Aurélie Nusbaum-de Francesco, your person of trust

Are you experiencing tensions or looking to prevent conflicts within your organization? Whether you require immediate intervention or long-term strategic support, I am here to listen, assess your needs, and offer customized solutions.

Take the first step towards creating a harmonious and high-performing work environment. Together, we can transform your relational challenges into opportunities for sustainable collaboration and growth.

Questions ?

Contact me today to discuss your projects and embark on a constructive journey

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